Paper Coasters

Response from Vistaprint Customer Care Team:

We're sorry to hear about your disappointment with the coasters you received. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Kindly note that our Paper Coasters are intended for one-time use as they are made of paper and are not waterproof. This information is available on the product page, and we recommend checking it before placing an order to ensure that proper expectations are set. As a courtesy, we've taken the necessary actions on your order and an email with more details has been sent to you. Please feel free to dispose of or recycle the item received. If you're looking for a reusable and sturdy option, you may want to consider our Photo Coasters: https://www.vistaprint.com/photo-gifts/photo-coasters We hope you feel our genuine intentions to make things right.

Response from Vistaprint Customer Care Team:

We are committed to delivering exceptional service, and we regret that we fell short on this occasion. We sincerely request the chance to rectify the situation, and we seek your assistance in doing so. Please respond to this email by sharing a photo of the received item, enabling us to find a resolution that meets your expectations.